Overview
This is for any manager or staff member who is required, within the course of their work, to think creatively to bring about improvements and overcome obstacles within their job role.

Aim
To provide delegates with the skills and knowledge to be able to quickly identify and evaluate a range of options for solving problems within their workplace.

Content
By the end of the course, delegates will:
• Have learned a range of tools and techniques to help to analyse and identify both “soft” and hard” problems
• Know how to apply a range of problem-solving techniques including charting and visualising problems to identify the root cause(s)
• Be able to generate a range of options and evaluate each one in order to identify and justify the preferred solution.
• Be able to produce a staged implementation plan with realistic goals and milestones to bring about the changes necessary.
• Be able to identify and suggest ways to overcome barriers and obstacles to the changes.

Cost & Closing Date for Bookings:

We have negotiated a discounted rate for EMC members of £355pp + VAT which represents an 8% discount from the training provider Challenge Consulting.  This discount is achievable only by booking through ourselves.  Please ensure you have read Challenge Consulting’s Terms & Conditions before booking